Is ADA Really Just the Tenant’s Problem?

Marc Perlof • September 7, 2026

By Marc Perlof | @MarcRetailGuy
CA #01489206


September 7, 2026


If you own retail real estate, here’s what just changed for you.


Why ADA Risk Matters

Americans with Disabilities Act (ADA) risk can affect a retail property owner even when the tenant operates the business. For California retail properties, accessibility issues can lead to lawsuits, settlements, Certified Access Specialist  (CASp) reports, repair obligations, lease disputes, buyer concerns, and lower property value if the risk is not managed.


The biggest issue is not always the cost of the repair. The bigger issue is uncertainty. Buyers, tenants, lenders, and attorneys may use unresolved ADA concerns to ask for credits, repairs, holdbacks, price reductions, or stronger lease protections.

For retail owners, the goal is simple: understand the risk before a lawsuit, tenant, buyer, or lender uses it against you.


Why ADA Risk Matters to Retail Property Owners

Most retail property owners do not think about ADA risk until something creates pressure. That may be a lawsuit, a tenant complaint, a buyer question during due diligence, a lender request, a CASp inspection, or a repair demand. By that point, the owner is usually reacting instead of controlling the issue.


This matters because ADA risk is not only a legal issue. It is also an ownership, leasing, and value issue. A retail owner may face legal costs, settlement costs, repair costs, tenant conflict, delayed closings, buyer discounts, or disclosure concerns.


This year, I saw ADA issues come up on separate retail properties. Once the claims surfaced, the owners had to deal with attorneys, settlement discussions, CASp reports, and property updates. That is when ADA risk stopped being theoretical. It became a real ownership issue with real costs, real deadlines, and real value impact.


The mistake many owners make is assuming the tenant is responsible for everything. That may or may not be true. The lease matters. The property condition matters. The location of the issue matters. The type of tenant matters. The owner’s control over common areas matters. The history of prior improvements also matters.


In other words, ADA risk is not always simple.


What ADA Risk Looks Like in a Retail Property

Retail properties are exposed because customers use the property in many ways. They park, walk to the business, enter the space, move through the property, use restrooms, approach counters, and sit in dining or waiting areas.


Accessibility issues may involve parking stalls, access aisles, paths of travel, ramps, sidewalks, entrances, doors, restrooms, service counters, signage, slopes, seating areas, or common areas.


Some issues may be inside the tenant’s premises. Other issues may be in areas controlled by the landlord. Some may involve shared areas used by multiple tenants. Some may have existed for years without a complaint. That does not always mean the issue goes away.


For owners, the practical questions are:

  • What accessibility issues exist?
  • Who controls the area?
  • Who is responsible under the lease?
  • What can reasonably be corrected?
  • What is the cost?
  • How could this affect value?

These are ownership questions, not just legal questions.


Is ADA the Tenant’s Responsibility or the Landlord’s Responsibility?

This is one of the biggest questions retail owners ask. The honest answer is: it depends.

A tenant may be responsible for its own operations, furniture layout, fixtures, counters, interior improvements, and customer service areas. But a landlord may still have exposure, especially if the issue involves the property itself or common areas controlled by the owner. This is why the lease matters.


A strong lease should address compliance, maintenance, repairs, alterations, tenant improvements, common areas, indemnity, and legal claims. But even a strong lease may not stop a claim from being made against the owner. The lease may help determine who pays, but it may not prevent the owner from being pulled into the issue. The tenant may operate the business, but the owner still owns the property.


How ADA Risk Can Affect Retail Property Value

ADA risk affects value because buyers do not only underwrite income. They also underwrite risk. A buyer looking at a retail property may ask whether there have been ADA lawsuits, settlements, CASp reports, unresolved repairs, tenant complaints, or prior accessibility claims. They may also ask whether the property has accessible parking, a clear path of travel, proper signage, accessible entrances, and restrooms that fit the tenant use.


If the answers are unclear, the buyer may price in uncertainty. That can reduce value. The repair cost may be manageable. The uncertainty may not be. A buyer may not know whether the issue costs $10,000, $50,000, or $150,000. When buyers do not know the number, they often assume a larger number to protect themselves. That is how a repair issue becomes a pricing issue.


A buyer may ask for a price reduction, repair credit, escrow holdback, longer due diligence period, legal review, updated reports, or stronger seller representations. In some cases, the buyer may use the issue to renegotiate the deal. In other cases, the buyer may decide the risk is not worth it. This is the “so what” for the property owner. Unmanaged ADA risk can reduce leverage. Reduced leverage can reduce value.


How ADA Risk Can Affect Leasing

ADA issues can also affect leasing. A new tenant may require accessibility improvements before opening. A franchise tenant may have stricter standards. A restaurant may care about parking, seating, restrooms, service counters, and path of travel. A medical or dental tenant may care even more because patients may include older customers or people with mobility limitations.


If the property has unresolved accessibility issues, the tenant may ask for landlord work, tenant improvement money, free rent, rent reductions, a longer due diligence period, or lease protections. The owner may still complete the lease. But the deal may become more expensive. That affects Net Operating Income (NOI). If NOI is reduced, value may be reduced.


What Retail Property Owners Should Do

Retail owners should not panic. They should get organized. 

  1. Review the areas customers actually use. This may include parking, access aisles, paths of travel, entrances, doors, ramps, restrooms, counters, signage, and common areas.
  2. Review the lease. The owner should understand who is responsible for compliance, repairs, common areas, tenant improvements, legal claims, and indemnity.
  3. Consider whether a CASp inspection makes sense. This may be especially important before a sale, refinance, major lease negotiation, tenant turnover, or if there are obvious access issues at the property.
  4. Get proper legal and accessibility guidance. ADA and California accessibility claims can be technical. Owners should not rely only on guesses, tenant comments, broker opinions, or internet searches.
  5. Think about value. The question is not only, “What will this cost to fix?” The better question is, “What could this cost if it shows up during a lawsuit, lease negotiation, refinance, or sale?”


Being proactive is smart, but it should be done carefully. Owners should not rush into inspections, written statements, or repairs without first speaking with an ADA attorney and a qualified accessibility professional. The goal is not to create a report with no action plan. The goal is to understand the risk and make controlled decisions.


Final Thought

ADA risk is not just a tenant problem. It can affect the owner, the lease, the tenant relationship, the buyer pool, the sale process, and the value of the asset. For retail property owners, the goal is not fear. The goal is control. If the owner understands the issue early, the owner can plan, budget, negotiate, repair, disclose, or address the risk before someone else uses it as leverage.


If you own a retail property with public access, I can help you review how ADA risk may affect leasing, buyer questions, and future sale value before it becomes a negotiation problem.


In the next week’s blog,
“CASp Reports and Retail Property Value: What California Owners Should Know,” we will discuss what a CASp report can reveal, why timing matters, and how knowing the issues early can help protect a retail property owner’s leverage.


Based in Los Angeles. Serving Southern California. Active across California. Advising clients nationwide.


#RetailRealEstate #CommercialRealEstate #CaliforniaRealEstate #RetailPropertyOwners
#ADACompliance #CASp #PropertyValue #CommercialProperty #MarcRetailGuy




Disclaimer

This post is for information only. It is not legal, tax, or financial advice. Always check with a licensed professional before making decisions.




© 2026 Marc Perlof Group. All rights reserved.


By Marc Perlof • October 21, 2026
By Marc Perlof | @MarcRetailGuy CA #01489206 October 21, 2026 If you own retail real estate, here’s what just changed for you. As of September 30, 2026, California has passed AB 2418,² a new law aimed at reducing certain delays in commercial plan checks and inspections. For retail property owners, that matters because every extra month a tenant waits for approvals can mean another month before the space opens and starts producing rent. AB 2418 applies statewide, including cities such as Los Angeles, Inglewood, Malibu, Santa Monica and more.¹ What Does AB 2418 Change? For qualifying commercial permit applications, cities and counties must provide an estimated timeframe for determining whether a complete application meets permit standards.¹ The law also creates another option when certain plan checks take too long. An excessive delay generally means the city takes, or says it expects to take, more than 30 business days to complete the first structural building safety plan check after receiving a complete application.¹ If the city returns the plans for corrections, the law also looks at the total review time. If the initial review plus the review of the corrected plans goes beyond 60 days , that can also qualify as an excessive delay.¹ If there is an excessive delay, the applicant can ask the city or county to use a private entity to perform the plan check. If the city cannot provide a qualified outside reviewer, the applicant may be able to hire an approved private professional and pay the cost directly. ¹ That professional must meet the law’s licensing and certification requirements. Does This Apply to Every Retail Tenant? No. This is an important limit. The private plan check portion of AB 2418 applies to qualifying tenant improvements in buildings that are generally: One to three stories No more than 40 feet to an occupied floor Group B Business occupancy Limited to an occupant load of 49 or fewer Not a health facility or public building¹ That means a typical Group M retail store should not assume it qualifies for the private plan check provision. However, AB 2418 includes another rule that can be more relevant to traditional retail. For certain completed commercial projects, local building departments must conduct an inspection within 10 business days after receiving notice that the permitted work is complete. This provision covers several occupancy groups, including Group B and Group M.¹ That could matter when construction is finished but a retail tenant is waiting for an inspection before it can move closer to opening. How Could Delays Affect Your NOI? A signed lease does not necessarily mean the owner is collecting rent. Assume a tenant will pay $10,000 per month once rent commencement occurs. If permitting or inspections push that date back by three months, the owner could have $30,000 of delayed rent, depending on the lease terms. During that period, the owner may still be paying taxes, insurance, utilities, debt service, and other property expenses. This is why permitting should be part of lease underwriting, not something considered only after the lease is signed. Why Should Medical and Dental Owners Pay Attention? Many professional office, medical, and dental uses may fall within Group B occupancy depending on the specific use, building, and patient conditions. That means AB 2418 may be more relevant to certain medical or dental tenant improvements than laws aimed specifically at traditional retailers. But owners should not assume a particular medical or dental project qualifies. The project's architect and local building department should confirm the occupancy classification and eligibility. What Should Retail Property Owners Do? Before signing a lease involving tenant improvements, confirm the property's occupancy classification and expected permit timeline. Review exactly when rent starts under the lease. If commencement depends on permits, construction, opening, or final approvals, delays can shift meaningful income into a later period. For projects that may qualify for AB 2418, ask the tenant's architect and local building department whether the new plan check or inspection rules could apply. The main owner decision is to understand the permitting risk before you agree to the final lease terms. Owner Self Assessment If your next tenant's opening is delayed by 60 or 90 days, how much rent and expense reimbursement would you lose before the property reaches its expected NOI? Final Takeaway AB 2418 may shorten certain commercial plan check and inspection delays, but owners need to understand which parts of the law actually apply to their tenant and property. If you're reviewing a lease, tenant improvement plan, or vacancy where permitting could delay rent, call or DM me. I can help you compare the expected downtime, income, and effect on property value before you make the decision. Sources ¹ California AB 2418 bill text and history ² Governor of California announcement Based in Los Angeles. Serving Southern California. Active across California. Advising clients nationwide. #CaliforniaRetailRealEstate #RetailRealEstate #CommercialRealEstate #RetailProperty #AB2418 #RetailLeasing #CommercialPermits #TenantImprovements #PropertyOwners #CaliforniaRealEstate
By Marc Perlof • October 19, 2026
By Marc Perlof | @MarcRetailGuy CA #01489206 October 19, 2026 If you own retail real estate, here’s what just changed for you. Your property’s value may depend partly on who guarantees the rent, not just on the tenant’s name or current payment history. If the guaranty is weaker, shorter, or more limited than you think, it may affect your refinancing options, sale strategy, negotiating leverage, and expected proceeds. The main retail property owner decision is whether the property’s value is supported by verified tenant credit, strong underlying real estate, or a combination of both. What Owners Commonly Miss Many owners focus on the national brand, current rent, and remaining lease term. Those factors matter, but they do not tell you how much of your property’s value depends on the guaranty. Two properties may have the same tenant brand, rent, and lease term but different levels of support. One lease may be guaranteed by the national parent company. Another may be backed by a franchise operator, subsidiary, affiliate, smaller LLC, or individual. That does not automatically make one property good and the other bad. It means the owner should understand where the investment’s value comes from. If the guaranty is strong, buyers and lenders may place more confidence in the future rent. If the guaranty is limited or unclear, they may rely more heavily on the property’s location, market rent, replacement tenant demand, and the cost of a future vacancy. Before setting a value, refinancing, renewing the lease, or deciding when to sell, determine how much of your expected price depends on tenant credit. How Much of Your Property’s Value Depends on the Guarantee? A lease guaranty may support value by increasing confidence that the rent will continue through the remaining lease term. That support may be stronger when: The guarantor is financially stable The guaranty lasts through the lease term The obligations are not heavily capped or limited The tenant’s rent appears sustainable The location remains important to the tenant The guaranty may provide less support when it expires early, burns off, becomes capped, is released after an assignment, or comes from an entity with limited assets. The owner should also consider whether the lease can stand on its own without the guaranty. A long lease with above market rent may appear valuable while the tenant remains in place, but the property could face a different value if the tenant leaves and the space must be leased at a lower rent. This is why owners should separate two questions: How reliable is the current income? What is the property worth if that income changes or disappears? The stronger your answer to both questions, the more flexibility you may have when deciding whether to hold, refinance, renew, or sell. How Can the Guarantee Affect Pricing? Buyer behavior matters because it helps determine what your property may be worth in the market. Assume your property produces $250,000 in annual NOI. At a 6.00% cap rate, the indicated value would be approximately $4,167,000 At a 6.50% cap rate, the indicated value would be approximately $3,846,000 That is a difference of approximately $321,000 even though the NOI did not change. This example does not mean a weaker guaranty automatically creates a 50 basis point difference. It shows how a change in perceived income risk can affect pricing. If buyers view the guaranty as strong and dependable, they may accept a lower return. If they see more tenant credit risk, they may require a higher return, offer less, or place more weight on the real estate than on the lease income. Financing may also affect the result. Some lenders may be more comfortable with leases backed by financially transparent or stronger guarantors. If fewer buyers can obtain financing or become comfortable with the lease structure, competition may decrease. For the owner, the practical question is not simply what cap rate similar properties achieved. It is whether buyers will view your income as equally secure. What Protects Value If the Tenant Leaves? A strong guaranty can support value, but it should not replace an evaluation of the real estate. Your property may still hold value if it has: A strong location Rent below market Flexible building design Good visibility and access Strong replacement tenant demand Limited future capital needs Your value may face more pressure if the property has specialized improvements, above market rent, weak replacement demand, deferred maintenance, or a large amount of lease rollover risk. A future vacancy can create more than lost rent. It may also require tenant improvements, leasing commissions, free rent, repairs, demolition, or time to complete a new lease. Those costs can reduce NOI, increase capital needs, and affect net sale proceeds. The owner should understand whether the property is attractive because of the tenant, because of the real estate, or because both are strong. What Should Retail Property Owners Do Now? Confirm the exact tenant and guarantor. Do not assume a national brand means the parent company supports the lease. Review how long the guaranty lasts and what it covers. Determine whether it is full, capped, reduced, temporary, or affected by an assignment or ownership change. Evaluate the property without the current tenant. Estimate market rent, possible downtime, leasing commissions, tenant improvement costs, repairs, and replacement-tenant demand. That review can help you decide whether to: Sell while the current lease and guaranty remain attractive Seek stronger support during a renewal Refinance before the lease or guaranty weakens Hold because the underlying real estate remains valuable Adjust pricing expectations before going to market The goal is not to predict every future problem. It is to understand what supports your value before a buyer, lender, vacancy, or lease expiration forces the question. In next week’s blog, “What Retail Property Owners Should Review Before Relying on a Lease Guarantee,” I’ll explain what owners should verify with guarantor information before buying, refinancing, renewing, or selling a retail property. Final Takeaway Your property’s value depends not only on the rent being paid, but also on who stands behind that income and what the real estate is worth if the tenant leaves. If you are considering a sale, refinance, or lease renewal, call or DM me. I can help you compare the guaranty, lease term, replacement costs, underlying real estate, and the value buyers may place on your income. If the tenant and guaranty disappeared tomorrow, would your location, market rent, and replacement demand still support your expected property value? Based in Los Angeles. Serving Southern California. Active across California. Advising clients nationwide. #RetailRealEstate #CommercialRealEstate #RetailProperty #NetLease #LeaseGuarantee #CorporateGuarantee #TenantCredit #PropertyValue #RetailInvesting #InvestmentSales #MarcRetailGuy #MarcPerlof
By Marc Perlof • October 16, 2026
US Inflation Hits 3.7%, Sinking Bitcoin and Gold: Will the Fed Hike in October? US consumer prices rose 3.7% in the year to September, above the 3.6% forecast, and Bitcoin and gold fell within minutes. The hotter reading raises the odds of another Federal Reserve rate hike, which would lift borrowing costs.  Core inflation, which strips out volatile food and energy prices, also beat forecasts at 2.6%, against an expected 2.5%. Both measures climbed from August's readings of 3.4% and 2.4%..
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